Sunday, April 27, 2008

My 1st Oversea Trip, Perth Part 2

21 April, the 4th day me at Perth, today my uncle and aunt gonna bring us to a famous port at Perth, Freemantle. On the way to there, i keeping spotted nice car as usual. Lol. Once we reach there, my vision turned to nice boats, there has alot of nice boats. And then we go to have our lunch at fish market cafe, our meal is the fish & chips. Damn delicious it's. Wish to have it again. Then we take some walk along the bay. And i spotted a Maserati. It's so nice. Then my uncle bring me to a fishing hotspot for watch people fishing there since he know I'm kinda like fishing. After that they drive us to the Cottesloe Beach. Then we go home for some rest.

At next day, finally Kim free and he rent a small bus to get us visit around Perth for 2 days. 1st day, he bring us go for a "testing" trip. We're going to some vineyards, chocolate and honey manufacture. We reach 1st vineyard, Houghton. After some tests, my face turned into red color as usual. Kinda embarrassing. Then we continue to other few vineyard and a alcohol-free vineyard which running by some old mans (not sure). They are so nice and friendly, the boss of the alcohol-free vineyard give us a little presentation about their alcohol-free products and the way of enjoy his product. After buy some of their products, we keep our trip to The Margaret River Chocolate Company for chocolate and then we go to a honey manufacture. Before we go home, we go for last vineyard of the day and the nouget factory too.

Second day, we're going to some persimmon and fruit farms. I don't know where are them located, i just know it quite far away from home. This time, along the way I'm not only looking for nice but nice landscape view. After they bought those persimmon and fruit, we go for our lunch at food court near my aunt shop. After lunch, Kin told us got surprise for us. I'm wondering what is it. And the answer revealed one by one.
1st he bring us to see black swan of Swan River at Swan Valley. Swan there is so "friendly". They won't scare when you get nearer them. Then move to City Beach , follow by Sorento Beach and then return to the Cottesloe Beach. All these beaches are so nice. Especially the Cottesloe Beach at dusk. Then we go to golf driving range play before our dinner. Kim teach us the correct way to swing and hit. It just nice and interesting for me. Thanks for Kim for the hard driving these 2 days.

Third day Kim just bring me and my sis to shopping at Perth City and other went to Casino. We leave home at morning then find a carpak at railway station outside of Perth City then we take train into Perth City. This another "1st" experience in my life, first time to take a train. After reach there, we walk around the street and looking for some cheap stuff. The street is so busy even is weekday. Then we go meet Kim parent-in law and have our lunch at a dimsum restaurant. Dimsum there quite nice, we got various of choice and all so delicious. After the lunch, we take a shutter to station nearby Harbour Town and walk to Harbour Town for my sis desired cheap shopping. And then we decided to go home after she got some harvest.

After few hours of next at next morning, we all are prepared to take our return flight to Malaysia. This is a great journey i've ever experienced. Hope I can be there soon and have texas hold'em game with my aunt and cousin them.

Photo at Photo by Vince

Sunday, April 20, 2008

My 1st Oversea Trip, Perth Part 1

After a lot of consideration, finally i decided go for my 1st oversea trip to Perth for my cousin, Kim and his wife Elizabeth wedding. At 17 April 2008, I've took my 1st flight of my life to SG Changi Airport with my sis, mom, cousin, aunt, and uncle then just transit to Perth Airport. After 5 hrs long flight from Singapore, finally we arrive Perth at 18 April. My uncle and cousin, Yong were right there waiting for us. Out of airport, found that's not so cool as i expected for 15 degree Celsius. On the way to my aunt house, I've saw alot JDM sport car on the road. It's so exciting. Some car even i never spot at Malaysia. And surprisingly i saw a Satria Neo there. After a take a rest at my aunt house, we follow my aunt walk to nearby supermarket.
As the English drama or movie, every House of residential area there are unique. Arrangement of residential area is so nice, their park, their roads are so clean. And almost every House there got plant rose. Their football fields are so flat and grass are nicely plant. When come to their supermarket, there is not much different with Tesco or Giant in Malaysia. Sky of Perth getting dark faster then Peninsular Malaysia, so we're going to dinner at 7pm something at a Chinese restaurant near my aunt shop.

Next day is my cousin wedding day, I woke up at about 7am then prepare for attending the party. It's so exciting cause it's 1st western wedding i have to attend. The wedding is located at a golf resort. It's so nice, clear view of Perth City just beside it. The wedding begin at about 11am. Like what i expected, just like inside western movie or drama. It's so perfect. After the ceremony, we go inside the for lunch, before it we listen some speech. As western wedding, the lunch is prepared in buffet. There alot kind of meal prepared and all so delicious. Then we all go for little game, little golf competition. This is 1st time i experienced the golf game. When the winner is produced, we go in again for our dessert. Different kind of dessert waiting for us, cheese cake, puding, cookies and etc. After the wedding ended perfectly, Yong bring us go to famous park at Perth, King's Park. On our way to get a carpark, i spotted a lot of limousine park at roadside and on the road, and even the Hummer H2 limo version. It's so awesome. And i spotted my 1st F430 too. Damn!! It's so sexy!!! We walk along the park and it's so nice. When the dusk approached, view of Perth City from King's Park is so stunning. It's can made me watch it for whole night. When the mosquito is getting wild, we decided leave to Northbridge for bubble tea. When getting into Perth City, there is more and more nice cars. When we reach there the sky is turned to dark. There is so busy and jollification since there is a nightlife zone and is Saturday night. We take some walk on the street and then go to bubble tea restaurant running by Chinese. Once again i spotted alot JDM sport cars and limo there. And then we have some chat there till 10pm something and switch to another coffee shops. As the night getting late, people on the street getting much. This most busy nightlife zone i ever been, there is so many clubs, bars here. After some chit-chat at the coffee shop and found it's quite late already, so we get back to home.

Photo at Photo by Vince

Saturday, April 5, 2008

My Job

Before I get this job, i thought it's a kind of easy and high paid job. Cause it's quite hard for a STPM fresh graduate student to get over 1k salary. And my cousin told me is about selling and quate the airfare. Then i decided step on it and go for training at KL by my cousin. I observed what they use to do, and found that is not that easy as i thought. You have to deal with the customer and try to get them to buy the fare, then you have to note down some detail of customer by conversation with them. While on the phone, you've to get a possible seat and quote the price of fare as soon as possible and you've to use alot of code for it. It's not easy for me.

At beginning, i just handle those emails of booking request and feedback. This kinda easy since i've enough time to check the seat and price then just contact the customer. But sweat time wont long lasting, after 2 weeks of handle emails, then another job was arranged for me, that is answer call. It's nightmare for me. Starting, after i got request, i'll ask for their contact no. then just call them back after i got all information they need. Slowly, i'm able to quote them on the phone without call back cause most their requestions are same. After this solved, another nightmare is monthly target set by boss. It's quite hard for me to achieve it since most people just ask for the price and not really gonna buy it.

Most of people will think our job is so easy, just sit at home answer phone, reply email, and sell airfare. This same as what i thought before i step on this field. But after i get myself into it, it's totally different. Pressure of monthly target, pressure of solving problem fare. When anything goes wrong with the fare, we're the 1st person have to deal with customer. And they alway think that is our fault even is cancellation of flight, website admin update the wrong price or even no seat on flight. The wrong price provided by webmaster always caused us most the problem like quoted wrong price, reserved wrong fare and etc. At last, we're the person blame by customer. Sometimes even they dont blame us after pronlem occured, it's not easy to solve the problem and let customer fly. So don't ever think office job is easy. You never experience it and you never know the stress, pressure and respondsibility.